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The Real Genius

When preparing for my Civil Services interview, I did so many mock interviews that when I went for the real one, it was a cakewalk – there was no curveball the interviewers could throw that I was not prepared for. And I aced that interview....

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How to create real value

During my stint with the Indian Police Service, I once got an assignment with barely an hour of work daily. It was a welcome breather after a long...

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Defending your time and attention

When my wife was the District Collector, Trivandrum, she was heading 200 odd committees. If the average committee met twice a year, you end up with 400 meetings -- i.e., approx two meetings per working day. Yikes! And this does not even count all...

Improving systems from the inside out

During my stint with the Indian Police Service, a top police official once said this to me with immense pride: 'I only travel to countries where I am not frisked at the airport. I go to Dubai because I am not frisked, but I won't go to the US or...

The Power of Social Contagion

A few years ago, I was attending a dreadfully boring conference, where we were listlessly sitting around a table. During a break, out of sheer boredom, I picked up a bottle of water to drink. As soon as I did that, 2-3 other people on the table...

Fix your day

Two years ago, one evening, a team member called me and said, “Today, we are going to work the whole night.” He was leading a team of 5-6 people and intended to work overnight to fix a problem. Here was the problem: Our startup had created...

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