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The Hidden Power of Inexperience

When you are young and inexperienced, you don't know what is possible or what your limits are. You don't understand how the world works. So you try crazy things. Often, it is a disaster. But once in a while, you succeed. And when you do succeed,...

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How Hurrying Blinds You

In the early days of India's e-commerce boom, in 2011, I was among 30-odd investors gathered around a renowned entrepreneur in Mumbai's Oberoi...

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Flying, Safety, and the Myth of Magic Solutions

Whenever I take a flight, my mother becomes anxious and is on tenterhooks till the flight lands. For 20 years, I have been convincing her that flights are safe but to no avail. Her logic is that the survival rate of flights is negligible. Also,...

Why the Zero Inbox Philosophy Fails

If you follow the 'zero inbox' philosophy for email, I have some bad news for you. Zero inbox is great in theory but in practice, it fails. Here is why. When you go zero inbox, by replying to emails, you throw the ball back in someone else's court....

The Hidden Truth Behind Motivational Content Online

I was once recording a video talk for a TED-like online platform. When I was preparing the script, the organizer asked, "Can you insert some struggle in this part of the video? We want it to really motivate our audience!" I told him that I did not...

Learned Helplessness: Why Good People Help Us Break Free

During my policing career, when interacting with very poor people, I would often notice an attitude of helplessness and resignation. Life had probably battered them so much that they felt that nothing they did mattered. Martin Seligman, a renowned...

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