In a marketing class, our business school professor once told us – "The world doesn’t owe you anything just because you went to Wharton." This is one lesson I have always cherished – we are not entitled to anything regardless of which college we...

A few years ago, in a South Bombay office complex, I saw a notice on a door – “Salesmen and interns not allowed.” It left me wondering, why are we so hostile to salesmen and interns? Why do we treat them as a nuisance? One thing to remember is that...

When I was in the police force, the best leaders I worked with had one common quality – they were not bossy at all. Usually, when we think of ‘good leaders’, we imagine charismatic people with magnetic personalities. But the leaders I cherish were...

During my days as a consultant, I often found the first few days of a client engagement mortifying. In the initial meetings, the clients would bombard us with jargon and technical details that I struggled to understand. But I was too scared to...