Defending your time and attention

When my wife was the District Collector, Trivandrum, she was heading 200 odd committees. If the average committee met twice a year, you end up with 400 meetings — i.e., approx two meetings per working day. Yikes! And this does not even count all the other...

Improving systems from the inside out

During my stint with the Indian Police Service, a top police official once said this to me with immense pride: ‘I only travel to countries where I am not frisked at the airport. I go to Dubai because I am not frisked, but I won’t go to the US or...

How to do in one day what may take months

Last December, a colleague and I were talking to my friend Ashish Chordia, who also doubles up as our startup coach. When we excitedly told him about the new program we were going to create (on journaling), he asked, “How long will it take?” My colleague said, “3-6...

The Power of Social Contagion

A few years ago, I was attending a dreadfully boring conference, where we were listlessly sitting around a table. During a break, out of sheer boredom, I picked up a bottle of water to drink. As soon as I did that, 2-3 other people on the table also picked up the...