What makes us special is our convictions

In early 2009, I attended a townhall at McKinsey. This was just a few months after Lehman Brothers’ bankruptcy, and the US was still in the midst of a horrible recession. The partners running the meeting assured us that all was well – in fact, McKinsey did not lay off...

The ethics behind profit

Once, while driving in Trivandrum City, I saw a shop with a big banner: ‘Margin-free shop’. Presumably, they don’t keep any profit margin. On seeing that, you almost get the feeling that ‘profit’ is a dirty word. In fact, my daughter even...